Privacy Policy

1. Information We Collect

When you contact us through our website, we collect the information you voluntarily provide: your name, email address, company name, team size, and message content. Beyond standard web server logs (IP address, browser type, pages visited, referring URL), we do not collect additional information automatically, except through our booking widget, described in the next section.

2. Booking Widget Data Collection

When you request a booking slot through our website's booking widget, in addition to the name, email address, and note you provide, our system automatically captures your approximate location (country, region, and city, derived from your IP address) and basic browser/device information (User-Agent string).

This information is used solely to help our distributed team coordinate across time zones when scheduling your consultation. It is included in the internal booking-notification email sent to our team, is not stored in a database, and is not sold, shared for marketing purposes, or used for tracking.

3. How We Use Your Information

We use the information you provide solely to:

• Respond to your inquiry
• Schedule and conduct consultations
• Send information you've requested about our services

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Email Communications

By submitting the contact form, you consent to receiving email responses from Rumuz Solutions. You can opt out of any non-essential communications at any time by replying to any email with “unsubscribe” in the subject line.

5. Data Retention

We retain contact form submissions and email correspondence for up to 3 years for business purposes. You may request deletion of your data at any time by emailing info@rumuzsolutions.us.

6. Third-Party Services

Our website uses the following third-party services:

• Vercel: hosting and infrastructure
• Resend: email delivery for contact form submissions
• Vercel Web Analytics: cookieless, aggregated website traffic analytics (no personal data collected, no cross-site tracking)

Each service has its own privacy policy. We only share the minimum information necessary for these services to function.

7. Cookies

This website does not use tracking or advertising cookies. We may use essential cookies required for basic website functionality.

We do use a cookieless analytics service, Vercel Web Analytics, to help us understand aggregate website traffic patterns. This service does not use cookies, does not collect personal data, and does not track visitors across sites. It reports only anonymized, aggregated statistics such as page views and general visit trends. For more detail on the cookies and similar technologies used on this site, see our Cookie Policy.

8. Lawful Basis for Processing (GDPR)

If you are located in the European Union, we process the personal data you submit through our contact form and booking form on the following lawful bases:

• Consent, given when you check the consent box presented at the point of submitting either form.
• Legitimate interest: Rumuz Solutions' legitimate interest in responding to business inquiries and, where relevant, taking steps requested by you prior to entering into a contract.

9. Your Rights (GDPR)

If you are located in the European Union, you have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to processing of your data
• Data portability

To exercise any of these rights, contact us at info@rumuzsolutions.us.

10. Contact

Questions about this privacy policy? Email us at info@rumuzsolutions.us.