Terms & Conditions

1. Acceptance of Terms

By accessing or using this website, or by submitting any form on this website, you agree to be bound by these Terms & Conditions (“Terms”). If you do not agree to these Terms, please do not use this website.

These Terms govern your use of this website only. They do not constitute, and should not be read as, an offer to provide consulting services. The specific scope of work, deliverables, fees, and timeline of any paid consulting engagement are governed exclusively by a separately executed Statement of Work (“SOW”) or engagement letter signed by both parties, not by this page.

2. Description of Services

Rumuz Solutions LLC (“Company,” “we,” “us,” or “our”) provides business-to-business (B2B) business-transformation and operations consulting services, including process optimization, team restructuring, and custom automation tooling, to startup clients (“Client”) on a retainer or project basis.

This website does not sell goods, does not process online payments, and has no e-commerce checkout functionality. All engagements are arranged directly with our team and formalized in a signed SOW or engagement letter.

3. Engagement Terms & Statement of Work

Any consulting relationship between the Company and a Client is governed by the terms of the SOW or engagement letter executed for that specific engagement, which will set out scope, deliverables, milestones, fees, and duration. In the event of any conflict between these website Terms and a signed SOW, the SOW controls with respect to the matters it covers.

4. Payment Terms

Unless otherwise specified in a signed SOW, invoices are issued according to the schedule set out in that SOW (for example, monthly in advance for retainer engagements, or tied to milestones for project-based engagements) and are due upon receipt or within the payment period stated on the invoice. Late payments may result in suspension of services until the account is brought current.

Refund and cancellation terms, including notice periods for ending an ongoing retainer, are governed by our separate Refund & Cancellation Policy, which forms part of these Terms by reference.

5. Intellectual Property

Any methodologies, frameworks, templates, tools, or know-how developed by the Company prior to or independent of a specific engagement remain the sole property of the Company, whether or not they are used in the course of delivering services to a Client.

Client-specific deliverables produced for a Client under an engagement, including reports, custom code, and documentation created specifically for that Client, transfer to the Client upon full payment of all fees due for that engagement, unless the applicable SOW states otherwise.

Notwithstanding the foregoing, the Company retains the right to reuse general, non-confidential know-how, techniques, and anonymized or aggregated learnings gained during an engagement (for example, in case studies or in service of other clients), provided that no Client-identifying or confidential information is disclosed without the Client's separate written consent.

6. Confidentiality

Each party agrees to keep confidential any non-public business, financial, technical, or operational information disclosed by the other party in the course of an engagement, and to use such information solely for the purpose of performing under that engagement. This obligation survives the completion or termination of an engagement.

This confidentiality obligation does not apply to information that is or becomes publicly available through no fault of the receiving party, or that a party is required to disclose by law, regulation, or valid legal process, provided that reasonable notice is given to the disclosing party where legally permitted.

7. Limitation of Liability

To the maximum extent permitted by law, the Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits or lost business opportunities, arising out of or related to these Terms or any engagement with the Company, even if advised of the possibility of such damages.

The Company's total liability arising out of or related to an engagement shall not exceed the total fees paid by the Client to the Company for the services giving rise to the claim during the twelve (12) months preceding the event giving rise to liability.

This section is standard limitation-of-liability boilerplate and is provided for general informational purposes. It should be reviewed by a qualified attorney before being relied upon, and may be superseded by more specific liability terms in a signed SOW.

8. Warranties & Disclaimers

Services are provided on a professional-efforts basis, using the degree of skill and care ordinarily exercised by consultants performing similar services. Except as expressly stated in a signed SOW, services are provided without warranties of any kind, express or implied.

Any statistics, percentages, or efficiency and results figures referenced elsewhere on this website (for example, improvement percentages) describe outcomes achieved by past clients in their specific circumstances. They are provided for illustrative purposes only and do not constitute a guarantee, prediction, or warranty of results for any particular engagement, as outcomes depend on factors specific to each Client's business.

9. Termination

An engagement may be terminated by either party for material breach that remains uncured after written notice, or by the Company for non-payment of fees due. Additional or differing termination grounds specific to an engagement may be set out in the applicable SOW.

Ongoing retainer engagements require thirty (30) days' written notice to terminate, as described in our Refund & Cancellation Policy. Termination does not relieve either party of obligations accrued prior to the effective date of termination, including payment for services already rendered.

10. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Wyoming, USA, without regard to its conflict-of-laws principles. Any dispute arising under these Terms shall be resolved in the state or federal courts located in Wyoming.

11. Website Use Terms

You agree to use this website only for lawful purposes. You may not scrape, crawl, mine, or harvest data from this website using automated means, attempt to reverse engineer any portion of the website, or interfere with its normal operation or security.

This website embeds certain third-party content, such as a country map and flag icons loaded from third-party content delivery networks on our Contact page. Such content is provided by third parties, is subject to those parties' own terms, and is not warranted by the Company.

12. Changes to These Terms

We may update these Terms from time to time to reflect changes in our services, legal requirements, or business practices. Any changes are effective immediately upon posting to this page, and the “Last updated” date above will reflect the most recent revision. Continued use of this website after changes are posted constitutes acceptance of the updated Terms.

13. Contact

Questions about these Terms? Email us at info@rumuzsolutions.us.